David Reid Homes Tamworth
Interview With David Reid Homes Tamworth
Kieron Rohrlach and Phillip Poulsen, owners and directors of David Reid Homes Tamworth have been with us since 2014. They have been Franchisee of the year for the past 2 years now and set an incredible standard for other builders to meet. For our David Reid Homes Design Magazine 2020, we interviewed Kieron and
Phillip about building and David Reid Homes. Please keep reading to see what they said!
1. Tell us a bit about yourself, what inspired you to become a builder? Have you always had a passion for building homes?
I have wanted to be a builder since I was 10 years old, I think spending time on building sites with my father inspired me to be a builder. I developed an interest in making things, very early as a child and my passion has only increased since then. Later in life as a young man, I started my career alongside Phillip as a custom home builder, and seeing our clients’ dreams and ideas come to reality through us is extremely satisfying.2. The building industry in the Tamworth region is highly competitive, yet your company stands out as one of the leading residential builders in the area! Do you think David Reid Homes has made the difference for you?
Phil and I believe that the David Reid Homes systems and of course name helped us a lot starting out in Tamworth. giving people confidence in choosing us to build their home, as we know building a new home is one of the biggest financial and emotional undertakings most people will achieve in their lives.3. What is it about David Reid Home’s systems and resources that give you an edge?
The systems i.e BuildXact and HazardCo give us a clear advantage over conventional scheduling and managing processes. Allowing us to manage quality and timelines of more jobs overall increasing our productivity as a company. The pre-done client letters, specifications, plans, etc, also create a great starting point for us to alter to fit our local area, market, and personal preferences when it comes to the exact construction process.4. Is there a particular type of customer that you find your business suits more than any other? first home buyers, retirees, young families?
Our market in Tamworth is smaller than some of our city franchises. So, I’ve found that we cater to everyone, from helping a first home buyer get their foot in the door, all the way up to people building their final home possibly their 3rd or 4th build, and everyone in between. Ideally, we would like to get more of the bigger custom designed homes in the future.5. As a specialist luxury home builder, experience counts. What is the most important thing that you have learned about satisfying and exceeding your customer’s expectations?
Communication is key when it comes to a satisfied client. Be honest about inclusions, allowances, and timelines and if something delays the progress of their home build. Be upfront and tell them straight away. One thing I’ve learned is that clients that are in the dark about what’s happening are a lot more likely to be unsatisfied at the end. Educate and inform them at every opportunity. As I said before you must remember it’s not just a job to your client it’s their home maybe even their dream home. So, take care of them and they will sing your praises to everyone they know.6. With so many uniquely designed homes tailored to people’s dreams, how do you guide your customers through the experience to make it all fit together in a successful project?
That’s the big question. A lot goes into custom design and construction. Again, we are honest and constantly educating our clients right from the first time we meet them, right up until we’ve handed them the keys and provided information on how we support them after they’ve moved in. I have letters and pamphlets telling our clients step by step what will be happening next all the way through the build. This combined with our draftspeople, quality trades, and suppliers all play their part in a successful build. Another thing we do in Tamworth is every one of our clients gets an interior design consultant during the approval stage before we start on-site and all the selections from the ground up and inside are signed off and presented as part of the documentation. This speeds up ordering and alleviates confusion about what allowances or products were included.7. What is the most important advice that you would give to someone considering building their luxury dream home?
I always tell people the first time we meet, and before even talking about ‘how much’. Make sure your builder is upfront and clear about inclusions, costs, and timelines from the start. Make sure you are indeed comparing apples to apples. Also, pick a builder you can trust and ‘get along’ with because building a new home, especially a custom luxury home is a journey and you will want someone that you are compatible with to take that journey with you.If you would like to build a home with David Reid Homes Tamworth or anywhere else in Australia, please contact us at admin@davidreidhomes.com.au or give us a call on 1800 095 949!
Meet Your Builders | Wagga Wagga & Gold Coast/ Northern Rivers
Meet Our Builders!
Introducing our builders from Wagga Wagga and Gold Coast/Northern Rivers. Matt Gow is our franchise builder for Wagga Wagga and Tom Ewing is the local builder for Gold Coast and Northern Rivers.
David Reid Homes Wagga Wagga
Matt Gow was born and raised in Wagga and is now proudly introducing David Reid Homes to the Wagga Wagga area. He completed his apprenticeship with a well-known local builder and is now following his passion for the industry doing various styles of work such as:- Heritage work
- Renovations
- New homes
- Extensions
- Architectural designs
David Reid Homes Gold Coast/ Northern Rivers
Tom first started his building career 14 years ago, as he had always had a keen interest in carpentry from an early age and throughout his schooling life. Fast forward to 2019 with experience in both home renovations and new home builds, Tom decided to expand his business but was not sure what was the best way to go about it. Then “The David Reid Homes” opportunity arose, it was exactly what Tom was looking for. Specialising in custom-built luxury homes, if you are looking to build your dream home in Northern Rivers or the Gold Coast, contact Tom on 0431 396 815 or follow David Reid Homes Gold Coast Northern Rivers on Facebook or Instagram.The Coogee | Contemporary Living
SUPERIOR QUALITY
Designed for contemporary resort living with expanses of water surrounding the living areas, this home makes an immediate impact with its skillion sail-like main rood and travertine clad feature entrance. The entrance, complete with a feature chandelier overlooks a glinting ornamental pond welcoming visitors into the home. With 3 bedrooms, a study, a media room, a relaxation room, and open living spaces the Coogee is impressive and modern. A feature polished plaster wall connects the well-appointed kitchen with a dining room that overlooks the alfresco, pool, and pond; and a feature fireplace links the light and airy family room with the entertaining areas. Upstairs, the master bedroom not only opens into the private retreat overlooking the entrance and its own balcony but also an expansive walk-in robe. The meditation retreat with stunning views through the entrance over the ponds completes this enviable home.RAISING THE STANDARD
David Reid Homes is ‘Raising the Standard’. This isn’t just a motto for us – it is something we take very seriously in everything we do throughout our company. We aim to deliver a home that exceeds expectations in design, build, and aesthetics, and we also want to ensure that the process from start to finish is exceptional. To do this we set extremely high standards for our entire team at David Reid Homes and want you to know that your ‘standards’ are our priority. Each individually designed home will be unique – as no two David Reid Homes are ever the same. Our designs reflect each individual homeowner’s flair and creativity and are tailored to complement their unique geographic setting. We pride ourselves on the level of customer care extended to our clientele. This superior service starts with your unique design and is carried through all aspects of our management of your home build: including the products we use, suppliers, and master craftsman we work with, our attention to detail, and our engagement with you throughout the process. We treat you just as we would want to be treated when building our own luxury home.LUXURY INCLUSIONS
The real David Reid homes difference lies in the overall quality of our build and the range of superior luxury inclusions. Our Dozen Points of Luxury Difference are 12 key appointments to your home that will complement your modern living to give you superior comfort and eco-efficiency. To name a few, the list features ducted air conditioning, pure wool carpets, floor to ceiling tiles to bathroom and ensuites, and stone benchtops. It also includes a prestige range of innovative, smart thinking appliances. As communication is one of David Reid Homes’ core values, we pride ourselves on providing weekly building updates on the progress of your new home.James Hardie EasyTex Panel | David Reid Homes
EasyTex Panel
James Hardie has recently introduced a new product, the EasyTex Panel!Durable
Engineered to endure. Hardie’s fibre cement is resistant to fire, termites, rot, and damage from moisture.
Speed of Installation
Fix to timber or light gauge steel frames. Pre-primed and ready for paint.
Fire Resistant
Adheres to bushfire attack level requirements to BAL40. Fire rating up to 60 minutes when used with HardieSmart™ wall systems.
Render Look
A fibre cement broad wall solution with an embedded texture finish giving the look of a rendered wall without the weight or hassle of brickwork.
Visit their website to find out more!
Custom Home: The Kingsgate Is Fit For Royalty
SUPERIOR QUALITY
A property fit for royalty, The Kingsgate has been designed to impress even the most discerning homeowner. The first floor of this palatial home features a theatre-style media room, office, a guest room with walk-in robe and ensuite, and an uber-chic kitchen designed for modern living. Upstairs you will find three spacious bedrooms complete with walk-in robes and stylish appointed ensuites. The landscaped outdoor living area flows from the downstairs living room, creating another picturesque element of this already feature-packed property. The polished decking runs flush to the in-ground plunge pool. From the unique elevated balcony, enjoy the scenery as the sun sets over the horizon. The Kingsgate promises to be an enviable home and the hallmark of any estate.
RAISING THE STANDARD
David Reid Homes is “Raising the Standard”. This isn’t just a motto for us – it is something we take very seriously in everything we do throughout our company. We aim to deliver a home that exceeds expectations in design, build and aesthetics, and we also want to ensure that the process from start to finish is exceptional. To do this we set extremely high standards for our entire team at David Reid Homes and want you to know that your ‘standards’ are our priority.
Each individually designed home will be unique – as no two David Reid Homes are ever the same. Our designs reflect each individual homeowner’s flair and creativity and are tailored to complement their unique geographic setting.
We pride ourselves on the level of customer care extended to our clientele. This superior service starts with your unique design and is carried through all aspects of our management of your home build: including the products we use, suppliers and master craftsman we work with, our attention to detail and our engagement with you throughout the process. we treat you just as you would want to be treated when building our own luxury home.
LUXURY INCLUSIONS
The real David Reid Homes difference lies in the overall quality of our build and the range of superior luxury inclusions. Our ‘Dozen Points of Luxury Difference’ are 12 key appointments to your home that will complement your modern living to give you superior comfort and eco-efficiency. To name a few, the list features ducted air conditioning, pure wool carpets, floor to ceiling tiles to bathroom and ensuite and stone benchtops. It also includes a prestige range of innovative, smart thinking appliances. As communication is one of David Reid Homes’ core values we pride ourselves on providing weekly building updates on the progress of your new home.
The Catalunya Modern Living | David Reid Homes
SUPERIOR QUALITY
Modern streamlined features and well-planned layout all combine to make this home extremely liveable. Tranquility abounds with the inclusion of a reflection pond at the entrance of the home and the theme continues with an indoor/outdoor water feature along the main hallway. The kitchen and living areas are transformed into the outdoors when bi-fold doors open out to an outdoor entertainment area complete with built-in barbeque and swimming pool, creating a gathering place for family and friends. The home has three bedrooms and a study, plus a designated media room providing plenty of space for family or guests. The main bedroom features a stunning ensuite complete with an innovative steam sauna/shower unit where on can relax in luxury at the end of a busy day.RAISING THE STANDARD
David Reid Homes is ‘Raising the Standard’. This isn’t just a motto for us – it is something we take very seriously in everything we do throughout our company. We aim to deliver a home that exceeds expectations in design, build and aesthetics, and we also want to ensure that the process from start to finish is exceptional. To do this we set extremely high standards for our entire team at David Reid Homes and want you to know that your ‘standards’ are our priority. Each individually designed home will be unique – as no two David Reid Homes are ever the same. Our designs reflect each individual homeowner’s flair and creativity and are tailored to complement their unique geographic setting. We pride ourselves on the level of customer care extended to our clientele. This superior service starts with your unique design and is carried through all aspects of our management of your home build: including the products we use, suppliers and master craftsman we work with, our attention to detail and our engagement with you throughout the process. We treat you just as we would want to be treated when building our own luxury home.LUXURY INCLUSIONS
The real David Reid homes difference lies in the overall quality of our build and range of superior luxury inclusions. Our Dozen Points of Luxury Difference are 12 key points to your home that will complement your modern living to give you superior comfort and eco-efficiently. To name a few, the list features ducted air conditioning, pure wool carpets, floor to ceiling tiles to bathroom and ensuite and stone benchtops. It also includes a prestige range of innovative, smart thinking appliances. As communication is one of David Reid Homes’ core values we pride ourselves on providing weekly building updates on the progress of your new home.Here are some pictures from a build of the Catalunya!
Caesarstone Australia | David Reid Homes
Caesarstone Australia
Caesarstone was founded in 1987 near the Roman city of Caesarea. the company manufactures premium quartz surfaces for residential and commercial uses including but not limited to; kitchen benchtops, splashbacks, bathroom vanities, wall paneling, and various furniture pieces. Caesarstone is a Global Leader in the field, priding themselves on their commitment to research and development, innovation, and providing the highest quality product. They do all of this and more! The company has a commitment to creating a Cleaner, Safer and Better Quality Environment through its comprehensive environmental agenda. This includes:- Commitment to ecologically responsible production processes.
- The development of environmentally friendly products made with high levels of recycled materials.
- The implementation of internationally recognized sustainable industrial standards and practices.
Check out their website!
Smeg Australia and David Reid Homes
- Ovens
- Microwaves
- Coffee Machines
- Cooktops (including gas, induction, electric ceramic and domino)
- Rangehoods
- Fridge and freezers
- Dishwashers
- Sinks and taps
- Washing machines and dryers
- Toasters
- Kettles
- Stand mixers
- Blenders/hand blenders
- Juicers
Drip Coffee Machine
The Drip Coffee Machine is one of Smeg’s latest releases, in collaboration with Italian Architects Deepdesign.
This Retro style Coffee Machine is currently available in 7 colours; black, panna (cream), red, pastel blue, pastel green, white and stainless steel.
Smeg x Disney
In September, Smeg released a collaboration with Disney, to celebrate 70 years of Smeg and 90 years of Disney and their love of bringing families together, specifically through food and entertaining! The 50’s style retro Fridge features a Mickey Mouse design on the front!
Sicily is my love
The Collection, ‘Sicily is my love’ launched in 2017, in collaboration with Dolce and Gabbana.
They have recently released a Stand Mixer, Toaster and Slow Juicer to their collection.
Some of our work with Smeg: